From the people at www.LongTermClients.com -
The greeting card fulfillment service for relationship business people
How much of your client appreciation and client communication budget is relationship oriented vs. business?
What % of your success is due to your relationship skills vs. professional skills?
Compare your two poll answers!
Chance are there is a discrepancy. If so, you should address it!
You should spend as much on client relationship building as you credit your success from relationship skills. It makes no sense to say, for example - that 50% of your success is due to your relationship skills and then only allocating 10% of your client communication budget to personal communication.
